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Card Features
Bill Pay
Getting Cash
Activate Your Card
Transaction Limits


Adding Cash
Direct Deposit
Account Transfers


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Using Your Card

Loading money onto your card: You have three primary methods of loading you card.
- Buy a MoneyPak from any GreenDot location - Click Here
- Transfer money from your checking account - Click Here
- Have your paycheck Direct Deposited onto your Card - Click Here

* Please note that companion cards can only be loaded via Card-to-Card Sharing.

Using your card to shop (In-store & Online):  A HEEP HHSYC CardFlex Prepaid Mastercard gives you the freedom to pay your bills and make purchases...anywhere in the world wherever MasterCard debit cards are accepted.

Using your card to get money from an ATM: To use your card at an ATM, swipe your card and enter your PIN Number. You can then withdraw money from your account in multiples of $20 ($20, $40, $60, etc.) Most ATMs will charge a small convenience fee to withdraw funds.

Using your card to buy gas: You have the option of swiping your card at the pump to buy gas. However, because gas stations will usually hold up to $75 of your money for a couple of days, you should always go into the store to prepay for your gas.

Using your card to buy groceries: Nearly all grocery stores allow you to pay with your card by using your PIN number. Just ask if they accept cards with the MasterCard, Maestro®, Cirrus® or Star® Acceptance Marks.

Using your card to pay bills: You can use your card to pay your bills automatically. There are two ways to do this once you have signed up for HEEP HHSYC CardFlex Bill Pay. You can sign on to your account at and manage your bills or you can call customer service to setup a payment. If you can, you should always manage your bill payments online though, because there is an extra charge each time you use the phone bill pay system.



Custom Prepaid Card Designs created by Optimum Payment Solutions, Inc: 1-800-395-6889
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This Prepaid MasterCard is issued by Palm Desert Bank pursuant to a license by MasterCard International Incorporated. MasterCard and the MasterCard Brand Mark are registered trademarks of MasterCard International Incorporated. CardFlex Financial Services is the manager of this card program. CardFlex is a registered MSP of Palm Desert National Bank. Subject to funds availability. Transaction fees, terms and conditions apply. All trademarks, service marks and registered marks are the properties of their respective owners.

*The USA PATRIOT Act is a Federal law requiring all financial institutions to obtain, verify, and record personnel information that uniquely identifies
each person who opens an account. You will be asked to provide your name, address, date of birth, and other information that will allow us to identify you. You may also be asked to provide documentation as evidence / proof of identification. "100% Approval", "Guaranteed Approval", and "No one is Turned Down" is contingent upon successful completion / passing of this mandatory identification confirmation.

**Conditions and exceptions apply.